Terms and Conditions

Last updated: August 2018

If you register for courses or a language stay, or if you use the website https://www.yalla-araby.com (“the website”) operated by YALLA ARABY (“us”, “we”, or “our”) please read the following terms and conditions (“the terms”) carefully. Your access to and use of the website and your registration for courses or language stays are conditioned on your acceptance of and compliance with the terms described here.

Before registration

In order to get a detailed idea about our online courses, or our language stays and face-to-face courses in Egypt, you can book a free info chat with our coordinator on our website; as for receiving more information on our classes in Switzerland you can book either a free info chat on our website or contact us for a personal meeting with our staff.

Registration

For online or face-to-face courses you have to fill in the registration form on our website, and conclude the payment for the first course by following the payment instructions received after the registration. Clients deciding for a language stay or trip in Egypt register by sending us a signed copy of the program and terms received following the info chat.

Start of courses

Following registration for face to face or online courses via our online registration file and after having effected the payment, Yalla Araby will get back to you to confirm the requested schedule and the date of the first lesson. Whether individual or group classes or a combination of both, a main teacher will be allocated to each student. Face-to-face lessons in Switzerland are held in our teaching studio in the old city of Berne or at the work or home of students in Berne or elsewhere, face-to-face lessons and classes during language stays in Egypt are provided at home, work or study places in Cairo or Alexandria in combination with practical application sessions in the city.

Following registration for online courses and completion of payment students will receive the schedule and the date of the first lesson including the link leading to the teaching platform and a technical instruction.

Continuation/renewal of courses

In order to continue with lessons after the end of a face-to-face or online course, the student has to re-register for the next course and conclude the payment of the next term.

Duration of courses:

a) Online courses last for ten weeks and consist of 10, 20 or 30 individual or group classes, each  a 60 minutes, according to the package booked; b) Face-to-face courses last for ten weeks and consist of 10, 20 or 30 lessons, each a 60 minutes in groups or private classes, according to the package booked; c) the duration of language stays is fixed according to the wish and in agreement with the client. There are three different weekly lessons plans: a) full-time:  4 hours per day, 5 days a week; additional cultural tours and visits can be booked according to personal wishes. b) part-time:  2 hours per day,  2 days a week; additional cultural tours and visits can be booked according to personal wishes. c) flex- time: number of hours fixed as per need; additional cultural tours and visits can be booked according to personal wishes. Language camps (twice per year) last for two weeks and consist of 4 hours per day, 5 days a week, they are completed with group excursions and practical lessons.

Payment, refund and making up of lessons:

a) Online courses : Payment is by course of ten weeks (see packages and prices on the website; note that the headmaster’s rate for online classes is higher, namely 50 € per lesson/per person, and 40 € per person in group), and is due one week before the course starts. A full refund may be requested within three days after payment. Should a student not be able to attend the scheduled lessons, lessons will be made up if the absence is announced 48 hours before. After that it will not be possible to make up classes. b) Face-to-face lessons in Switzerland and Egypt: Payment is by course of ten weeks, and is due one week before the start of the course either by bank or post transfer or credit card. A full refund may be requested within 3 days after having done the payment. Should a student not be able to attend the scheduled lessons, they will be made up if the absence is announced 48 hours before. After that it will not be possible to make up classes. c) Language stays and camps: after sending us back a signed copy of the program and terms, the client will be provided with an invoice to be paid within thirty days or before 20 days of the trip at the latest. In case of cancellation by the client, 100% will be refunded until one month before the start of the trip, and 50% until two weeks before the trip. If the cancellation is announced within less than two weeks before the trip, refunding is impossible. In case of cancellation by Yalla Araby, the client will be fully refunded.

Proprietary Rights

All content and materials available on this website are protected by proprietary rights and laws and can only be used if explicitly authorized by Yalla Araby. Material and content provided in our online and face-to-face classes in Egypt and Switzerland as well as during language stays and camps in Egypt are protected by our proprietary rights and can only be used if explicitly authoriyed by us, or those of a third party, whose rights policy is applying in this case.

Links to other websites

Our website may contain links to third-party web sites or services that are not owned or controlled by us. We have no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Disclaimer of Warranties

All materials and content on this website are provided without warranties of any kind. We do not warrant that the content is accurate or correct; and/or that this website is available in any place and/or at any time, or that the content is free of harmful components. Your use of this site is solely at your risk.

Limitation of Liability

Yalla Araby is not liable for any direct, indirect, punitive, incidental, or consequential damage resulting from the use of, or inability to use this website.

Indemnification

Yalla Araby and its employees are held harmless from all liabilities, claims, and expenses, including attorney’s fees, that arise from your use or misuse of this website. Yalla Araby reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you.

Governing Law

These terms shall be governed in accordance with the laws of Switzerland, without regard to its conflict of law provisions. A failure to enforce any right or provision of these terms will not be considered a waiver of those rights. If any provision of these terms is held to be invalid or unenforceable by a court, the remaining provisions of these terms will remain in effect. These terms constitute the entire agreement between us regarding our website and services, and supersede and replace any prior agreements.

Changes

We reserve the right, at our sole discretion, to modify or replace these terms at any time. If a revision is material we will try to provide at least 15 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our website after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the website. 

Contact Us

If you have any questions about these Terms, please contact us.

Contact Us

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