Privacy Policy

Last Updated

01

Who is responsible

Yalla Araby is responsible for the personal information described in this notice. You can contact us at [email protected] or Yalla Araby, Rathausgasse 1, 3011 Bern, Switzerland. This notice covers our website, consultation bookings, enquiries, and enrolment requests.

02

Information we collect

We collect the information you submit in an enquiry or enrolment request, such as your name, email address, phone number, country, age, learning goals, level, and message. Our path quiz records the answers you give. A consultation booking may provide the details you enter in the calendar. We also process limited technical information, including IP address for form-security and rate-limiting, and website-usage events through Vercel Analytics. We do not ask for payment-card details on this website.

03

Why we use it

We use this information to respond to you, arrange consultations, assess and prepare a suitable course, maintain our records, protect our forms from misuse, and improve the website. Where the GDPR applies, we process information to take steps at your request before an agreement, to perform an agreement, to meet legal obligations, or for our legitimate interests in operating and securing the school. We will ask for consent where it is required, including for any optional marketing.

04

Sharing, retention, and your rights

We use service providers to run the site and communications, including Vercel, PostgreSQL hosting, Resend, and—when used—Cal.com and WhatsApp. They process information only to provide their services to us. Some providers may process data outside Switzerland or the EEA; where required, we use an appropriate transfer mechanism. We keep information only for as long as needed for the purpose collected, legal record-keeping, or resolving a matter. You may ask to access, correct, delete, restrict, or receive your data, or object to processing, by emailing [email protected]. You may also complain to the authority that supervises data protection where you live.